Privacy Policy

Last updated: November 14, 2024

At +44 20 7946 0352, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information when you use our website and services in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

+44 20 7946 0352 is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us using the details provided in the "Contact Us" section.

2. Information We Collect

We may collect the following types of information:

  • Personal information: Such as your name, email address, postal address, and phone number when you communicate with us or use our services.
  • Automatically collected information: Such as your IP address, browser type, device information, and browsing patterns through cookies or similar technologies.
  • Third-party information: We may receive information about you from third-party services such as social media platforms when you interact with our content on those platforms.

3. Legal Basis for Processing

Under UK data protection law, we must have a legal basis for processing your personal data. We rely on the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. How We Use Your Information

Your information may be used to:

  • Provide and manage our services (legal basis: contract).
  • Respond to your questions and requests (legal basis: legitimate interests).
  • Improve website functionality and user experience (legal basis: legitimate interests).
  • Send marketing communications (legal basis: consent).
  • Comply with legal obligations (legal basis: legal obligation).
  • Detect and prevent fraud or secure our services (legal basis: legitimate interests).

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorised use or disclosure
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • The applicable legal, regulatory, tax, accounting or other requirements

6. Sharing and Disclosure of Information

We may share your information in the following situations:

  • With service providers and processors acting on our behalf who have agreed to keep your information confidential.
  • To comply with legal obligations, court orders, or to protect our rights.
  • In the event of a business sale, merger, reorganisation, dissolution, or similar event.
  • With your consent, to third parties for specific purposes that we will make clear to you at the time.

7. International Transfers

We may transfer your personal data to countries outside the UK. When we do so, we ensure a similar degree of protection by ensuring at least one of the following safeguards is implemented:

  • Transfers to countries deemed to provide an adequate level of protection by the UK government.
  • Use of specific contracts approved by the UK Information Commissioner that give personal data the same protection it has in the UK.
  • Where we use providers based in the US, we may transfer data to them if they are part of arrangements which give similar protection to personal data shared between the UK and the US.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way. These measures include:

  • Encryption of personal data where appropriate
  • Secure IT systems with restricted access
  • Regular testing and evaluation of our security measures
  • Staff training on data protection and information security

While we take reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Your Rights

Under UK data protection laws, you have the following rights:

  • Right to be informed about how we use your personal data.
  • Right of access to the personal data we hold about you.
  • Right to rectification if your personal data is inaccurate or incomplete.
  • Right to erasure (also known as 'the right to be forgotten') in certain circumstances.
  • Right to restrict processing of your personal data in certain circumstances.
  • Right to data portability, allowing you to obtain and reuse your personal data for your own purposes.
  • Right to object to processing based on legitimate interests, direct marketing, and for research/statistical purposes.
  • Rights relating to automated decision-making and profiling to reduce the risk of decisions being taken without human intervention.

To exercise these rights, please contact us using the details in the "Contact Us" section. We will respond to your request within one month. You will not have to pay a fee to access your personal data or to exercise any of your other rights, unless your request is clearly unfounded, repetitive, or excessive.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more details, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of these third parties before providing them with your personal information.

12. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we discover we have collected information from a child under 13, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us.

13. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly.

14. Contact Us

If you have questions about this privacy policy, would like to exercise your data protection rights, or have a complaint, please contact us:

  • Email: support@dartsclubgame.com
  • Address: Suite 3.14, One Canada Square, Canary Wharf, London E14 5AB, United Kingdom
  • Data Protection Officer: You can contact our DPO at the email address above.

Your right to complain: You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.